Privacy policy

1. Introduction

Swiss Alpine Treks values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or use our services.

2. Information We Collect

  • Personal Information: Name, email address, phone number, and payment details when booking a tour.
  • Non-Personal Information: Browser type, device information, and website analytics data collected through cookies.

3. How We Use Your Information

We use your information to:

  • Process bookings and payments.
  • Provide customer support and respond to inquiries.
  • Improve our website and services.
  • Send promotional offers (only if you opt-in).

4. Sharing Your Information

We do not sell or rent your data to third parties. However, we may share information with:

  • Payment processors for secure transactions.
  • Travel partners (hotels, transport providers) for booking arrangements.
  • Authorities if required by law.

5. Security Measures

We use encryption and secure payment gateways to protect your data. However, no online system is 100% secure, and you should take precautions when sharing personal information.

6. Your Rights

  • You may request access to your personal data.
  • You can request data deletion or correction.
  • You can opt out of marketing communications.

7. Updates to Privacy Policy

We may update this policy from time to time. Any changes will be posted on our website.

For privacy-related inquiries, contact us at [email protected].